Written by Stephane Dubois
Reviewed by Sandro Pontedra
Hargreaves Lansdown General Information
Hargreaves Lansdown is one of the biggest UK-based stockbrokers. It was founded in 1981 and is regulated by the top-tier Financial Conduct Authority (FCA). In addition, it is a listed company and a constituent of the FTSE 100, a stock index of the biggest listed companies in the UK. Hargreaves Lansdown aims to build long-term client relationships, so we listen and respond to clients’ needs, evolving our service and investment solutions in order to bring greater prosperity throughout every stage of their lives.
To achieve our purpose we place the client at the heart of what we do, becoming their trusted partner and financial champion. Our culture, values and governance ensure we keep our clients at the heart of all we do and this drives sustainable growth which benefits all.
Who we are
We are the UK’s number one platform for private investors. For nearly 40 years, we have helped clients save time, tax and money on their investments. Today we are trusted with more than £120 billion by 1.6 million clients. We are a secure, FTSE 100 company, headquartered in Bristol employing over 1,700 people.
What we do
We believe as a nation we need to build a stronger culture of saving, which will bring long-term benefits to individuals and society as a whole. We seek to break down barriers or misconceptions that might prevent people from saving and investing their money with confidence. We help make more of their investments by giving them the tools and information to make their own informed decisions. We aim to simplify their financial life by making it easy and straightforward to manage their savings, investments and pensions.
Strategy
We strive to provide an unrivalled and evolving client experience, using it to deepen client relationships so we become an ever more integral part of their lives. In turn this delivers high levels of client retention, client satisfaction and increased use of our services which drives net new business flows from existing and new clients. This provides the engine for financial growth, enabling reinvestment into the client experience whilst generating returns for shareholders and wider stakeholders.
One home for your ISAs, pensions, savings and investments
- Stocks and Shares ISA. A simple way to invest up to £20,000 this tax year free from UK tax.
- Fund and Share Account. A low-cost, flexible investment account that makes anytime trading quick and easy.
- Self Invested Personal Pension (SIPP). A pension that gives you control. Choose from ready-made portfolios or pick your own investments.
- Lifetime ISA. Save and invest for your first home or later life and get an extra 25% from the government - up to £1,000 a year. Open if you’re 18 – 39.
- Active Savings. Pick and mix easy access and fixed term savings products from a range of banks and building societies, all through the convenience of one online account.
- Cash ISA. You can now save up to £20,000 each tax year free from UK income tax through Active Savings, with our new Cash ISA.
Switch your money on
More ways we can help you to save and invest, in a way that suits you.
- Retirement Service. Access your pension in the way that suits you. Buy a guaranteed income for life or stay invested and make withdrawals when you like.
- Share dealing. Buy and sell shares with the UK's No.1 broker.
- Fund dealing. Choose from over 3,000 funds with no charge to buy or sell.
- Currency service. Send money around the world and you could save with highly competitive exchange rates.
- Financial advice. Highly-qualified advisers based around the country to help you face to face or over the telephone.
Our 5 key values
- Put the client first. From the day-to-day exceptional client experience, to the constant improvement of our services, we use client feedback to shape future development. It’s their future in our hands.
- Go the extra mile. For our clients and for each other. We focus on what we need to do, then do it well, taking every opportunity to delight, inspire and reassure.
- Do the right thing. We’re fair, honest and upfront and do the best for our clients. We focus on the long-term. It’s why they trust us, and how we earn their loyalty.
- Make it easy. Savings and investments should be easy to access, understand and do. We make things simple which gives our clients confidence to make important decisions at the right time.
- Do it better. Energetically innovating and improving. When things aren’t working well, we fix them.
If you would like to learn more about our services, we have a whole section of the website dedicated to this.